My daughter, 5, was left in a coma after she fell through the window – I had begged the housing association to help
A FIVE-year-old girl fell out of a window and was left in a coma – three years after her mum begged the housing association to add more locks.
The mum demanded extra locks on her windows after she discovered her young kids were able to open the existing ones, posing a safety risk.
But, despite social services getting involved, the work was not carried out by housing association Notting Hill Genesis.
Three years later her five-year-old daughter toppled from an open window.
The tot – who has not been named – shattered her skull in the horrific accident in Havering, East London.
A Notting Hill Genesis spokesperson said an inspection found "everything in working order" after the accident.
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The mum, who asked to remain anonymous, told My London: "My daughter went out of the window because they wouldn't provide locks."
"I'd asked for three years.
"I contacted social services and told them I need your help because it's not safe and still they refused to put locks on."
The tot was rushed to hospital and placed in an induced coma after the fall in 2018. She has since recovered
After the mum's initial complaints, Notting Hill Genesis said they tried to visit her.
"We were first contacted by social services with a request to install additional locks on the window because they discovered the children living at the household knew how to operate the existing locks," they said.
"Our contractors visited as an emergency appointment, but there was no answer.
"We received no further contact from either the family or social services."
The firm moved the mum to another property after the accident.
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"We immediately looked to arrange new accommodation and fortunately had an available bungalow that better suited the family’s complex needs," the spokesperson added.
"After substantial refurbishment and adaptations, the family [was] able to move there."
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